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The first Tank Depot retail store
was opened in Florida in 1998. The second store opened in Rhode Island in 2000,
a third store opened in Houston, TX in 2003, and a fourth store in
Jacksonville, FL in 2005.
At The Tank Depot.com we take advantage of the low costs of selling our
products online by passing the savings on to you! We will always provide you
with quality service and quality products . Our tanks are manufactured for us
by the leading plastic tank manufacturers from all over the U.S.
We are constantly adding new
products to our web site, and as always, our prices are unbeatable. Our web
site is guaranteed to be secure to protect your privacy while shopping online.
We hope you enjoy your Tank Depot shopping experience. If you have any
questions, comments, or feedback please don't hesitate to contact us.
NOTE: We
"Give the customer what they want, fast delivery, quality tanks at unbeatable
prices!" In
order to accomplish that we cut down on unnecessary expenses, we do not have a
toll-free phone number, we do not print catalogs and we don't have a large
sales staff. We of course pass all these savings on to you.
Rest Assured though, we will provide you with great customer service,
simply e-mail us and we will address any of your questions or concerns.
Order Cancellation Policy
Orders can be cancelled at anytime prior to shipment
for full credit. Customers cancelling orders after shipment are responsible for
freight charges & restocking fees (if applicable) incurred by Tank Depot on
their behalf.
Return Goods Policy
All goods are subject to a standard restocking
fee and must have prior authorization from Boat Depot. Returns
not carrying our authorization will not be accepted.
Damaged Goods Policy
It is a sad reality that freight companies are not
always as diligent as they are expected to be. Therefore, it is of utmost
importance that receivers make note of any damage to the outside of their
deliveries. The act of signing for delivery is the
acceptance of the transfer of ownership of the property (the shipment) from the
shipper to the receiver. The person who signs the Bill of
Lading when tanks are delivered MUST note any visible damage on the Bill of
Lading. Please take pictures if possible. Oftentimes, the damage is done to
part that can easily be replaced. If there is no indication of damage, trucking
companies will deny claims for damage in transit. Tank Depot is not responsible
for damage caused by freight carriers.
Tank Depot’s vendors take great care to ship tanks that
are in excellent condition. Once they leave their sites, damage can occur while
the tanks are in the hands of the trucking company. If there is no notation of
damage on the signed Bill of Lading, trucking companies often deny claims of
damage. It is their right to do so. It is important that whoever receives the
tanks be trained to look for damage and note it on the Bill of Lading. Even if
there is no designated space for such a notation, it must be written on the
Bill of Lading.
We value our customers and will assist in pursuing valid
claims for damage to tanks when they are in transit. That being said, we cannot
pursue such claims if the receiver of the tanks does not note damage.
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