BoatDepot.com we take advantage of the low costs of selling our
products online by passing the savings on to you! We will always provide you
with quality service and quality products .
We are constantly adding new
products to our web site, and as always, our prices are unbeatable. Our web
site is guaranteed to be secure to protect your privacy while shopping online.
We hope you enjoy your Boat Depot shopping experience. If you have any
questions, comments, or feedback please don't hesitate to contact us.
"Give the customer what they want, fast delivery, quality tanks at unbeatable
order to accomplish that we cut down on unnecessary expenses, we do not have a
toll-free phone number, we do not print catalogs and we don't have a large
sales staff. We of course pass all these savings on to you.
Rest Assured though, we will provide you with great customer service,
simply e-mail us and we will address any of your questions or concerns.
Orders can be cancelled at anytime prior to shipment for full credit. Customers
cancelling orders after shipment are responsible for freight charges &
restocking fees (if applicable) incurred by BoatDepot.com on their behalf.
Orders may be cancelled prior to shipment by submitting an order cancellation request.
Return Goods Policy
to the nature of our business, Boat Depot needs to maintain a strict return
policy. A return will only be accepted up to the duration and parameters of the
manufacturer's warranty for exchange or repair if a product is found to have a
manufacturing defect. The end user needs to acquire a Return Authorization from
the customer service department at Boat Depot. The defective product then needs
to be shipped in its original packaging to the location provided by the
customer service department at Boat Depot. No return shipments will be accepted
by Boat Depot, or by the manufacturer of the defective product, without the
original packaging and Return Authorization.
In some cases the sales department at Boat Depot may arrange an exchange with
the manufacturer for an alternative product. Once it is received in
satisfactory condition by the manufacturer, the original product will be
refunded, minus a restocking fee up to 25%, and the end user will be billed for
the replacement product. The original product must be returned in "As New" and
“resellable” condition, in the original packaging and with a Return
Authorization provided by the customer service department at Boat Depot. Any
returned item that does not meet all three conditions will still be considered
the property of the end user; and will be shipped back to the end user at the
end user's expense. No refund will be provided for any product returned that
does not meet all three conditions. Additionally, Boat Depot reserves the right
to charge an additional 5% fee on all canceled orders, if the order has already
been processed. Standard returns that are not exchanged or defective are subject to a 25% restocking fee, minus return shipping. Original shipping costs will not be refunded.
Rotationally Molded Tanks and Parts:
All dimensions are outside part dimensions in inches and may vary by the Standard Rotational Molding Tolerance of +/- 3%
Ronco Marine & RV Tanks:
Ronco tanks are custom tanks and
are manufactured when ordered. The manufacturer does not accept returns on any
marine or RV tanks. We apologize for the inconvenience. Please remeasure your
dimensions before ordering.
Marine Electronics will only be
shipped within the United States, to the cardholder's billing address.
Unless otherwise agreed in writing, all shipments are F.O.B. Shipping Point.
BoatDepot.com will determine the point of origin of shipment, the method of
transportation, and the routing of shipment. All freight charges are the sole
responsibility of the purchaser. Purchasers requesting shipment by a different
method will be billed for any additional charges incurred. BoatDepot.com, when
possible, will attempt to make shipments by the routing requested by the
purchaser, but makes no guarantee. All added accessorial fees will be charged
to the customer (examples: lift-gate, re-consignment, etc.). If your product is
shipping to a residential address, a university campus, a military base, a
farm, a construction site, or any other nonbusiness location, the freight
companies assess a surcharge to your delivery charge. Someone must be present
to accept and sign for the delivery or the freight company will have to return
and may charge for additional delivery attempts. The receiver is responsible
for unloading all merchandise. Trucking companies allow a limited amount of
time to offload your product, because they normally have a daily route with
multiple deliveries and pickups. If that time is exceeded, you will be assessed
additional charges for waiting time.
Loss, Damage or Delay
Shipping dates are approximate and are based on prompt receipt of all necessary
information and approvals from the purchaser. BoatDepot.com shall not be liable
for failure to perform or for delay in performance due to fire, flood, strike,
or other labor difficulty, acts of God, act of any governmental authority or of
the purchaser, riot, embargo, car shortage, wrecks or delay in transportation,
inability to obtain necessary labor, materials or manufacturing facilities from
usual sources or due to any other cause beyond its reasonable control. In the
event of delay in performance due to any such cause, the date of delivery or
time of completion will be postponed by such length of time as may be
reasonably necessary to compensate for the delay.
It is of utmost importance that
receivers make note of any damage to deliveries. All orders are shipped from
Boat Depot’s vendors only after they are inspected for accuracy and quality
inspected to insure there is no damage. Title is passed to the carrier at time
of pickup and it becomes their responsibility to safely handle the product to
insure that it arrives in the same condition as it was in when it left the
facility. When you receive your merchandise, make sure to inspect it
carefully to insure it is in good, undamaged condition PRIOR TO SIGNING FOR IT.
If you accept it and sign that you received it in good condition, the freight
company is no longer responsible for any damages that you discover later. The
act of signing for delivery is acceptance: (1) that your tank has arrived
undamaged, (2) of ownership of the property (the shipment) from the shipping
carrier to the receiver. The person who signs the Bill of Lading
when tanks are delivered MUST note any damage on the Bill of Lading
(Delivery Receipt). Make sure the delivery driver also signs that the
product is damaged. Please take pictures if possible. Oftentimes,
the damage is done to a part that can easily be replaced. If there is no
indication of damage, trucking companies will deny claims for damage in
transit. Boat Depot is not responsible for damage caused by freight carriers.
Tank-Depot.com’s vendors take great care to ship tanks that are in excellent
condition. Once they leave their sites, damage can occur while the tanks are in
the hands of the trucking company. If there is no notation of damage on the
signed Bill of Lading, trucking companies often deny claims of damage. It is
their right to do so. It is important that whoever receives the tanks be
trained to look for damage and note it on the Bill of Lading (Delivery
Receipt.) Even if there is no designated space for such a notation, it must be
written on the Bill of Lading (Delivery Receipt). It is the purchaser’s
responsibility to notify Boat Depot of all damages within 5 business days from
delivery. Claims for damage or shortage or any other reason must be made within
30 days from the date invoiced and must be noted on the Bill of Lading
(Delivery Receipt.) We value our customers and will do everything to a
replacement tank at no extra charge, as long as the damage is noted at the time
of delivery. We will NOT accept responsibility for damage done to the tank if
the receiver of the tank does not note damage. At this point you will accept
ALL responsibility for the tank and can file a claim directly with the carrier
for the damage. We will be happy to assist you with this process.
Errors on Our Site
Prices and availability of products and services are subject to change without
notice. Errors will be corrected where discovered, and Boat Depot reserves the
right to revoke any stated offer and to correct any errors, inaccuracies or
omissions including after an order has been submitted and whether or not the
order has been confirmed and your credit card charged. If your credit card has
already been charged for the purchase and your order is cancelled, Boat Depot
will issue a credit to your credit card account in the amount of the charge.
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, California law provides that you be given the opportunity to opt out of our sharing your personal information with third parties that would use such personal information for their own direct marketing. Absent such an opt-out, we may share your information with other Boat Depot businesses to provide you with information about their products, services or promotions that we think may be of interest to you. Accordingly, per California law, we provide a way for you to opt out if you do not want us to share your information in this manner.
California residents can opt out of our sharing your information as described above by contacting Customer Service, Monday - Friday 9:00 AM - 5:00 p.m. (Eastern Time) at
and requesting that you would like to opt out from receiving all marketing communications from Tank-Depot.com Businesses. If you have already received communications from us, it will expedite the opt-out process if you are prepared to provide us with the exact name, and e-mail and/or postal mail addresses under which you have been receiving communications from us. Please note that it may take us up to 30 days to fully process your opt-out request.
To review our complete Privacy Notice, please click here